Good news, and... (not so) Bad news.
about 3 years ago
– Thu, May 10, 2018 at 11:33:30 PM
Always the Bad news first:
Bad news: Last week, our 60 Watt water cooled CO2 laser died in the middle of a huge Button cap cutting job.
Good news: James was able to quickly troubleshoot, identify the root cause as a dead high voltage power supply, order a replacement and installed it today and we are back in business roughly a week behind our laser cutting schedule. Not only that, he suggested connecting to Laser cutter via Ethernet may fix random farts/burps that Laser cutter/engraver was experiencing, and guess what... Indeed, now our Laser cutter is totally reliable and has not experienced ANY burps/farts as seen before via USB!
Bad news: After sending a 3D printed pre-production prototype to a client, we realized we had a 3D printer that was producing off spec finished goods. Thank You Jochen for your find!
Good news: We identified which printer was responsible, pulled out the 21 off spec units in stock and are now back producing quality goods, basically losing 1 week of production from 1 of the 4 printers. IF you did NOT order any 3D printed parts AND do not have access to a 3D printer AND would like to receive some off-spec 3D printed components, please message us via Kickstarter and we may be able to send some your ways at no cost to you.
Bad news: After racking our brains on the frosted window since the very beginning of the Open DSKY development phase, we were thinking that we had finally pretty much nailed down our frosted window, but our beta testers did not agree.
Good news: A collaborator found what could be the ultimate (and simplest!) way of producing these frosted windows (no frosting required), solving multiple problems (sticking, transparency, blurriness) at the same time. Thank you again Jochen! We will share the pdf of the "frosted" window with all kit makers of the Print Pro Package and above.
Bad news: All survey invites have been sent (over 2 weeks ago) and we still have 10% (20) of our backers who have not answered their survey and we are close to locking the answers and charging the credit cards for the add-ons. We will NOT be able to ship your reward if we don't have your address. Please visit your Backerkit link ASAP if you have not done so already.
Good news: We will give everyone another week before we lock your answers down and charge the cards which should allow more people to fill in the surveys. Please visit your Backerkit link ASAP if you have not done so already.
Bad news: We (all of us Open DSKY community) may have caused a temporary Worldwide shortage of the 3D printing filament we use.
Good news: No worries - We had already secured all the filament (and all other raw materials) we need to completely fulfill all Kickstarter backers. We also suspect e-sun will be able to replenish all distributors shortly.
The best news? Despite these few setbacks, we are still on schedule for our deliveries and plan on shipping the May rewards very shortly!
Finally, here are a few pictures from the production line:
Video showing Open DSKY Button caps Laser engraving/cutting, 3D printing Open DSKY mid-section, Top plate, and Bezel.